I had a wonderful experience working with Hourglass. I was guided by Claire, Stephanie and James. They were extremely supportive and guided me every step of the way. James first made contact and he made sure I had everything to prepare me for the next stages and both himself and Claire were very supportive during the interview. Even though the process was overwhelming, I was never alone. Claire regularly sent messages to help guide the process and she was there whenever I had any questions or uncertainties. Stephanie also was very helpful and my documents were regularly updated. They made my move to the UK a rewarding experience and I could not have done it without them.